FAQ - Frequently Asked Questions
The Online portal can be accessed through the following link: https://quantumzenithsecurities.com.ng/
Launch the online portal, enter your Login ID type in your your Password and click Sign In.
Your username is your Account ID
Your username is your Quantum Zenith Securities Account ID
To retrieve your Login ID, please send an email to enquiries@quantumzenithsecurities.com.ng or call (02) 01278 1204 - 5
Launch the Quantum Zenith Securities online portal, click the Forgot Password Link, click type in your Login ID and click on Submit.
Check your mailbox for a password reset notification email containing a default password. You will be required to change the default password upon first login.
Login to your Quantum Zenith Securities account on the online portal
On the Investments tab, click Account
Specify the Start Date of the account statement
Specify the End Date of the account statement
Click OK
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On the Investments tab, click Portfolio Holdings
Login to your Quantum Zenith Securities account on the online portal
On the Investments tab, click Portfolio Summary
Login to your Quantum Zenith Securities account on the online portal
On the Trade Tab, click Trade
Select the Action, Buy or Sell
Enter the details of the transaction
Click Preview Order and then confirm
The trading hours are between 10.30am and 2.30pm
Purchase or sale of equities can only be carried out during trading hours. Trades carried out outside this time will not be executed
Trade History shows a view of all previously placed orders. This view also specifies which orders have been completed, open, closed or executed
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On the Trade tab, click Trade History
Select Open, Rejected or Cancelled orders to view their respective history
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On the Trade tab, click Portfolio Transactions
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On the Trade tab, click Purchase Contract Notes
Specify the Start Date
Specify the End Date
Click OK
Market Data shows the real-time prices of active stocks available for trade on the floor of the Nigerian Stock Exchange (NSE) for the day.
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On the Research tab, click Market Stats
Filter the stats by selecting Gainers or Losers from the dropdown list
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On the Research tab, click Market Watch
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On the Support tab, click Contact Us
Login to your Quantum Zenith Securities account on the online portal
On the My Profile tab, click Profile
Login with your existing credential.
From the landing page, a pictorial representation of your portfolio position appears as a pie chart.
The GREY COLOUR represents your total shareholdings across all sectors while the RED COLOUR represents the available funds in your account for trading.
These are further broken down into figures in a table right below the pie chart.
If you are having issues logging in, please click on FORGOT PASSWORD or reach out to us for assistance on how to reset your password.
Follow the path below to view your account statement:
Investments => Account => Account Details => Account Statement => Select Account => Stock/Securities => Date Range => OK.
You can preview the statement by clicking on the PREVIEW button and download it in CSV, Excel, or PDF format.
Follow the path below:
Investments => Portfolio Holdings.
You can also download the statement in CSV, Excel, or PDF format. Note that the total portfolio value displayed is exclusive of sales/exit charges.
Follow the path below to view your portfolio summary:
Investments – Portfolio Summary. By default, your portfolio “Summary Per Stock” appears on this page with each stock value depicted in a pie chat.
This is followed by a table detailing your entire stock with average unit value, market value, price, cumulative cost as well as percentage gain and loss of each stock.
Additionally, a two-column table which gives summary of your total portfolio cost, transaction fees, market value, gain and loss is found at the bottom left of the page.
Please note that you can switch to “Summary Per Sector”. This groups all stocks in your portfolio into their respective sectors and provides total value of your investment in each sector;
e.g. Banking, Insurance, Telecommunications, Industrial/Domestic Products etc.
Follow the path below:
Trade => Action => Buy => Symbol => Order Type (Market or Limit) => Quantity => Date Limit => Preview => Submit.
The BUY ACTION colour code is RED while the top 5 bids and offers for selected stocks are displayed on the right-hand side of the page.
The “Buy Action” colour code is “Red” while the top 5 bids and offers for selected stocks are displayed on the right-hand side of the page.
Trade => Action => Sell => Symbol => Order Type (Market or Limit) => Quantity =. Date Limit => Preview => Submit.
The SELL ACTION colour code is GREY while the top 5 bids and offers for selected stocks are displayed on the right-hand side of the page.
You can check your Executed Order, Open Order, Rejected Order and Cancelled Order through the following path: Trade => Trade History.
As a Direct Market Access (DMA) client, you can cancel your trade through the following path:
Trade => Trade History => Open Order => Cancel. Non-DMA clients will be required to send cancellation instruction to: mandates@quantumzenithsecurities.com.ng
Trade => Portfolio Transaction
Trade => Contract Note => Select One (Purchase or Sale) => Date Range => Ok.
Please note that you can also download the statement in either CSV, Excel or PDF format.